Housekeeping Turndown Attendant
Posting details
Relais & Chateau at Thornbury Castle are seeking a Turndown Attendant to join our professional and hardworking Housekeeping Team. You will be working in a unique and beautifully restored Castle, creating truly memorable and impressive 5* experiences for our guests.
About Us
Set on 15 acres of beautiful land, Thornbury Castle Hotel is the only Tudor Castle operating as a hotel in England. The Castle has recently completed a multi-million pound refurbishment program bringing back to life the regal grandeur of its past. Located 20 minutes’ drive from Bristol, it offers 26 bedchambers and suites, an award-winning restaurant, bar and two unique meeting and conference spaces.
Our company goal is to deliver “refined and personalised hospitality” to enable our hotel to be a place where all guests can relax, enjoy themselves and have a break from normal life. To feel like royalty in a unique place with unique people.
- £11.92 per hour (depending on experience)
- Part time, permanent position
- 16-20 hours a week, 6:30pm – 10:30pm 5 days a week, including weekends
- Ensuring bedrooms are prepared to the highest standard for the guests’ comfort.
- Ensuring bedrooms and bathrooms are cleaned to a high standard, including vacuuming, polishing and refreshing linen and towels.
- Restocking guest room supplies, including linen, amenities, and collaterals.
- Engaging with guests where required.
- Report any maintenance deficiencies to housekeeping manager.
- Cleaning rooms can be physically demanding but you will receive full training and be surrounded by a supportive team.
- Previous experience in hotel Housekeeping is desirable but not necessary
- Have a good eye for detail
- Have an interest in developing a career in hospitality
- An additional share of service charge and tips every 2 months
- 28-day holiday including bank holidays
- Additional paid day off on your birthday
- Complimentary stay at the castle after 3 months’ probation period successfully passed
- Training programmes via internal & external professionals and access to online training facilities
- Staff and family rates on hotel accommodation and discounts on food and beverage
- Recognition programmes
- Free uniform, meals whilst on duty and free parking